Loss Adjuster – Desk to Field opportunity

Woodgate & Clark is a dynamic, highly responsive loss adjusting business with over 45 years' experience. We are a trusted and secure provider of  loss adjusting services to major commercial insurers and our clients represent a major segment of the UK  insurance market. The core focus is delivering professional standards of technical excellence and superior levels of customer care. We have a passion for service delivery which sets us apart in our field.

The Role:

Following our recent merger with our sister company, Quadra Claims, we have created an opportunity for a Loss Adjuster at Graduate or equivilant level, with some Loss Adjusting experience, to manage a range of Commercial Property claims effectively, providing service delivery within clients SLAs

You’ll be joining our dedicated team of adjusters who have an extensive collective experience dealing with claims within these sectors, with many being named approved adjusters for several specialist nsurers and have a clear understanding of the different demands that such claims present.

Who we’re looking for:

This is an exceptional development opportunity, offering scope, full mentoring support and a defined career path for Adjusters aspiring to handle Commercial claims within a field-based role. 

During your development and mentoring, you’ll be exposed to challenging situations to help you gain the more in-depth experience and skills needed to become a fully qualified Commercial Loss Adjuster giving you the confidence to manage a full range of Commercial and Major Loss property claims effectively, providing service delivery within clients SLAs.

You’ll come from an insurance or loss adjusting background, with some relevant field based or advanced desktop experience in Loss Adjusting and be able to demonstrate a track record of providing excellent customer service.

This is an outstanding opportunity for someone looking for personal development since although you’ll be working autonomously, our culture is to support our employees with the appropriate level of support (guidance and mentoring) to fulfil their role to the required standards and drive their career progression.

What you’ll be doing:

• Investigate and manage commercial property claims, which will increase in value and complexity as you progress
• Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions
• Instruct and control claim related experts as appropriate
• Communicate regularly and effectively with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required
• Calculate and agree settlement of claims, and prepare final reports
• Develop and nurture working relationships with existing clients and exceed their expectations
• Ensures all activities and decisions improve the service provided for clients, building trust and respect by keeping to the commitments made

About you:

• Previous Adjusting experience
• Customer focus with a track record of delivering outstanding levels of service
• Ability to work on your own initiative and take ownership of your own caseload of field-based claims, seeking assistance as necessary
• Excellent organisational & communications skills
• A positive attitude and a proactive approach to solving problems
• Able to co-ordinate a variety of actions concurrently
• Ability to work to given targets
• Conscientious, hard working as well as flexible and adaptable during times of surge
• Ideally have an insurance qualification and be willing to undertake further studies to become CILA qualified -full sponsorship provided

In return we offer:

• A Competitive base salary
• A generous, straightforward, and achievable bonus structure based on agreed fee incomes
• Company Car or Car allowance
• A structured development and mentoring programme
• Company Pension
• Life assurance x 4 annual basic salary
• Employee assistance programme
• 25 days holiday, plus bank holidays with purchase/buy back options
• An inclusive and people centric place to work, a comfortable and professional working environment and plenty of support to develop your career
• Various other benefits you’d expect from a market leader
• A full UK driving licence

If you have the necessary experience and would be interested in joining a progressive and expanding company who invest heavily in employee development, then please apply or call for an informal discussion

Woodgate & Clark operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, age, political opinions or trade union membership.

Woodgate & Clark uses a third party to undertake a number of checks.  Any offer of employment made by Woodgate & Clark would be conditional upon receiving a satisfactory reference, identity document(s), basic DBS certificate and basic credit check.